Projects
Tennent Caledonian – Organisational Collaboration with a SharePoint Intranet
Bridgeall were engaged to design and deliver a SharePoint Online Intranet with the key aim of driving collaboration within the organisation.
The subsequent site was designed to fit with Tennent’s core corporate branding and included multiple feeds from social media and Google as well as feeds internally from Yammer.
SIA – M365 Migration & Adoption for the Security Industry Authority
Bridgeall worked in partnership with SIA to migrate them to Microsoft 365. Bridgeall migrated all services to Microsoft 365 with minimum disruption to SIA.
NHS GGC – Effective Project Management for NHS Greater Glasgow & Clyde
The NHS GGC were looking for a PMO solution to help them manage 100s of projects. Utilising SharePoint Online and Power BI, Microsoft’s data visualisation platform, the Bridgeall solution delivered a cost-effective way of standardising processes and documentation to support all stages of the project management lifecycle, reducing the need for less efficient processes.
McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution
McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.
MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.
The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Fair Start Scotland – Supporting Employment in Scotland
Fair Start Scotland (FSS) is Scotland’s employment support service providing assistance to those individuals ‘furthest from getting steady work’.
During the transition period from DWP, it became clear that a new Scottish IT system would be required to manage support and following a competitive tender, Bridgeall was appointed as the delivery partner for a new Scottish Employability Tracking Service (SETS).
Late delivery was not an option. The full project lifecycle – strategy, initiation, discovery, procurement, alpha, beta and transition to live service – had to be completed within 14 months; and at a fixed price. Working closely with FSS’s internal project team, and adopting an Agile approach, the Bridgeall software development team delivered on-time and under budget.
Whyte & Mackay – Streamlined Business Processes with Power Platform
Utilising the potential of Microsoft Power Platform for building sophisticated, integrated business solutions quickly, easily and at significantly reduced costs, the Bridgeall development team successfully delivered a robust customer onboarding and new product solution for W&M. By modernising and automating key business processes, the solution delivered immediate cost savings and productivity improvements by reducing repetitive manual tasks.
Edrington – Tracking The Famous Grouse
Edrington makes some of the world’s best-loved Scotch Whiskies – The Macallan, Highland Park, The Glenrothes and The Famous Grouse. The Group had a requirement to improve the way it managed and tracked casks.
Developed on a SharePoint hosted app built using the latest version of ASP.NET MVC and SQL Azure, Bridgeall delivered a modern Cask Tracking System now in use across multiple locations in both Spain and Scotland. It allows Edrington to track cask creation, repairs and movements providing a detailed history for every cask, data integrity and a wealth of accessible management information. The project was successfully delivered on-time and under budget.
WICS – Migration of Email and Shared Drive Content to the Cloud
Bridgeall implemented Office 365 for email and and migrate all file content from the on-premise shared drives into SharePoint Online in a structured manner. Consequently all versions of Office applications were upgraded and compliance ensured with Microsoft licensing.
Whyte & Mackay – Onboarding Case Study
Our client Whyte & Mackay required a solution to simplify and manage their customer onboarding process. To help manage this process, Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate.
The Association of Chartered Certified Accountants (ACCA) – Taking Back Control with Microsoft 365 Governance
The Association of Chartered Certified Accountants (ACCA) was undergoing a large
Robertson Group – Streamlined Governance and Information Management
On-time and within budget, Bridgeall successfully delivered a secure governance management solution built using SharePoint Online. With direct links to their existing project information management solution, the streamlined approvals and authorisation process delivered a single source of the truth and tracked accountability. The SharePoint solution simplified the document governance and approval workflow ensuring that forms being used for each project are the latest authorised versions.
Sandstone – A Proactive Managed IT Services Partner Case Study
Sandstone (previously Grant Property) had limited internal resources and a complex range of third-party suppliers to manage their IT infrastructure. This was proving to be ineffective, and the team were actively looking for a new Managed IT Services partner to help them transform their IT. Bridgeall was recommended to Sandstone and invited to tender for the provision of Managed IT Services and to replace the existing suppliers and internal resources. Our team was a proactive partner who identified opportunities for improvement, simplified systems and brought everything in-house, helping to keep Sandstone’s network at peak performance and provide stability for the business.
NHS NES – Supporting Professional Career Development in the NHS
The NES Nursing and Midwifery Career-long ePortfolio system allowed practitioners to record evidence of continuing professional development on an electronic platform however this system was not intuitive which meant that many health professionals did not use it and went back to paper-based re-validation.
Bridgeall was engaged by the Digital team at NHS Education for Scotland (NES Digital) to develop a new web application. Working closely with the NES product owners and UX team to refine user stories and develop appealing visual designs, the new system allowed users to generate evidence for re-validation in many formats, e.g. various forms, file uploads and professional details. The resulting application has been enhanced twice and is currently being used by 25,000 users.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.
Forest Research – A Modern Intranet Supporting Sustainable Forestry
Forest Research is the UK’s principal organisation for forestry and tree-related research, internationally renowned for the provision of evidence and scientific services in support of sustainable forestry. The organisation had an urgent requirement for a new Intranet to support its digital transformation journey.
Bridgeall successfully engaged with the internal Forest Research management team to deliver a Modern SharePoint Intranet including design, build, CMS, collaborative spaces, document management, governance, migration plan and post-launch support.
Bridgeall has subsequently provided governance and guidance around Office 365, Teams and SharePoint usage within the organisation.