Projects
MOSL – Settlements System for the Water Market in England
To fulfill its role as Market Operator for the world’s largest competitive water market, MOSL required a central solution to manage all market transactions and market-wide settlement of wholesale charges between the Wholesalers and Retailers.
Working in close partnership with the leading IT services provider CGI, Bridgeall successfully delivered the settlements sub-system at the heart of the Central Market Operating System (CMOS).Bridgeall developed the high-quality solution, which settles £2.5BN annually, over 15 months and after a further 6 months of market testing only 7 minor defects were detected.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Wheatley Group – Empowering the Modern Intelligent Workplace
Whyte & Mackay – Onboarding Case Study
Our client Whyte & Mackay required a solution to simplify and manage their customer onboarding process. To help manage this process, Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate.
Community Justice Scotland – Breaking the Cycle of Re-Offending
Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.
Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.
Cumbria County Council – SharePoint Document Management for the Public Sector
Cumbria County Council, headquartered in Carlisle, employs over 10,000 staff and delivers a range of strategic services to the people of the county.
The Council wished to take advantage of a move to new premises by digitising physical mail they received. By ascertaining which departments received the most mail, the metrics would enable the Council to help digitise public services, resulting in more efficient and cost effective range delivery.
Bridgeall utilised the Council’s existing on-premise SharePoint 2013 Enterprise Farm to deliver a digital delivery document management solution which combined out-of-the-box SharePoint components with custom development covering the more complex requirements.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.
Whyte & Mackay – Streamlining the Product Innovation Process
Our client Whyte & Mackay required a solution to manage their New Product Innovation process. Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution for the team. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate.
Edrington – Tracking The Famous Grouse
Edrington makes some of the world’s best-loved Scotch Whiskies – The Macallan, Highland Park, The Glenrothes and The Famous Grouse. The Group had a requirement to improve the way it managed and tracked casks.
Developed on a SharePoint hosted app built using the latest version of ASP.NET MVC and SQL Azure, Bridgeall delivered a modern Cask Tracking System now in use across multiple locations in both Spain and Scotland. It allows Edrington to track cask creation, repairs and movements providing a detailed history for every cask, data integrity and a wealth of accessible management information. The project was successfully delivered on-time and under budget.
Link Group – A Power Apps Health & Safety Risk Assessment Solution
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.
Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.
Fair Start Scotland – Supporting Employment in Scotland
Fair Start Scotland (FSS) is Scotland’s employment support service providing assistance to those individuals ‘furthest from getting steady work’.
During the transition period from DWP, it became clear that a new Scottish IT system would be required to manage support and following a competitive tender, Bridgeall was appointed as the delivery partner for a new Scottish Employability Tracking Service (SETS).
Late delivery was not an option. The full project lifecycle – strategy, initiation, discovery, procurement, alpha, beta and transition to live service – had to be completed within 14 months; and at a fixed price. Working closely with FSS’s internal project team, and adopting an Agile approach, the Bridgeall software development team delivered on-time and under budget.
Scottish Ballet – A Modern SharePoint Intranet for Scotland’s National Dance Company
Building on the successful completion of other Modern Intranet Projects with a range of clients across diverse industries, and working in close collaboration with Scottish Ballet’s internal management team, Bridgeall quickly delivered these improvements using the Microsoft Modern SharePoint framework. The project rationalised a number of key business processes bringing important content and information into one place supported by a bright modern theme.
Forest Research – A Modern Intranet Supporting Sustainable Forestry
Forest Research is the UK’s principal organisation for forestry and tree-related research, internationally renowned for the provision of evidence and scientific services in support of sustainable forestry. The organisation had an urgent requirement for a new Intranet to support its digital transformation journey.
Bridgeall successfully engaged with the internal Forest Research management team to deliver a Modern SharePoint Intranet including design, build, CMS, collaborative spaces, document management, governance, migration plan and post-launch support.
Bridgeall has subsequently provided governance and guidance around Office 365, Teams and SharePoint usage within the organisation.
TFY Care – A Unique Approach to Tackle the Crisis in the Care Sector
Bridgeall supported Time for You Care with the development their platform that allows for the management and delivery of care to be more efficient and attractive to those delivering, requesting and receiving care, and which ensures that the traditional management overhead of running a care business is greatly reduced.
Community Justice Scotland – A Seamless Transition to the Cloud and Application Development
Following a competitive tender process Bridgeall were appointed by Scottish Government as the hosting, support and development supplier for the Scottish Government and Community Justice Scotland’s (CJS) offender risk assessment and case management system (also known as LS/CMI).
NHS NES – Job Re-Evaluation Platform Development for the NHS
Bridgeall delivered a solution architecture that considered the functional requirements of the system and requirements for integration into NHS Education for Scotland’s Turas Digital platform. The first phase of work engaged with the wider stakeholder community in NHS Scotland and identified a prioritised backlog of functionality that could be delivered, along with non-functional and data-migration requirements.